Questions & Answers

Q: How good is my 10 year Guarantee?

Glencrest Seatex Limited the manufacturers and distributors of Katie Blake Garden Furniture have been established for more than 30 years so you can rest assured your guarantee will be intact throughout the guarantee period. Remember a supplier’s guarantee is only a valid whilst the supplier remains in business! In the event of bankruptcy your guarantee is worthless! Bear this in mind when you decide to buy your furniture.

Q: Faulty workmanship?

In the unlikely event the rattan weave splits or fades badly Katie Blake will replace the item. This does not include the rattan being scuffed or picked at by pets or children. The Strong Aluminium Frame will not Rust, bend or break under normal use. We do not cover misuse. General Wear and Tear is not covered including spilling harmful chemicals, failing to clean your furniture regularly, pet and damage caused by misuse also damage caused by high winds.

Q: Can I increase the range?

We are always adding products to the collection and these will be available from your retailer. Should your retailer not have the item in stock you want then we can advise you where you can purchase that item.

Contact our Head Office by:

t: 01702 527814

e: sales@glencrestseatex.co.uk