Our commitment to you

15-04-2021

Dear Customers

We are currently experiencing unprecedented delays in global shipping that are beyond our control. Partly driven by recent lockdowns, ongoing Covid restrictions and the effect of the coronavirus pandemic, along with UK port congestion, the Suez Canal incident and a world-wide container shortage has led to recent supply chain disruptions that are being felt by suppliers across the UK.

We could not possibly have anticipated this level of disruption which recently seems to have intensified every day. Despite exhaustive logistics planning, some of our customers may be experiencing longer delivery timescales than promised and we apologise for any inconvenience and delays with your order.

Although these are challenging circumstances, I wanted to share with all of you my commitment to you is that we are doing our utmost to provide you the experience you expect from us.

Please feel confident that our management team, our warehouse and customer service team are all working to address issues and concerns as they arise to ensure delivery of your garden furniture as soon as possible

We appreciate your patience and thank you for your continued support

Your Katie Blake furniture will be with you soon.

Yours faithfully
Jack Whiteley
Chairman at Glencrest Seatex Katie Blake

If you would like more information, please contact Telephone: 01702 527814

Email Address: sales@glencrestseatex.co.uk

Contact form: https://www.katieblake.co.uk/contact/

Katie Blake
Seatex House, Unit 1 Airborne Industrial Estate, A127 Southend Arterial Road, Eastwood, Southend, Essex, SS9 4EX