Aby joined us in the middle of last summer. Abi looks after the direct despatch orders for our Internet customers. It’s a very busy job in season taking most of her day. She works closely with the warehouse Manager Neil, making sure everything is despatched the same day. When she has finished her orders Abi can tackle any task and provide extra help in the office. Abi works very quietly, and her nose is often down on the grindstone, she is a stickler for accuracy.
The lovely Amber will be at Solex hosting our stand. She will also be in charge of our stand visitor competition where you can win a holiday for two and enjoy an all inclusive trip to somewhere warm. Amber is a smart lady not just a pretty face having worked on the stand last year we have invited her back.
Since becoming the Midlands representative for Katie Blake and Glencrest Seatex Anthony has developed business in his area by an amazing level he is a long way ahead of his associates. An extremely professional business man we are pleased to have Anthony as part of our team
Chris started in Garden centres at 15 years old growing plug plants and bedding at Gordon Riggs Garden Centre and furthered his experience at Daisy Nook GC and Tong Garden Centre. Chris has many years’ experience in Sales Management working for well-known companies, Peter Smith Garden Furniture, Stax and Scotts Miracle Gro as an Area Manager covering the North East. He joined Workforce agencies in February 2017, looking after the North West, West Yorkshire and South Yorkshire and is regarded as a popular, reliable and professional sales manager.
Cory looks after our administration, including the accounts and credit control. She has lots of experience and does an excellent job dealing with customers and difficult staff on the odd day. She’s very bright and enjoys a challenge and that’s good because every day there’ something new. Great to work alongside Cory enjoys her job.
Gedas is from Lithuania, and is a very hard working and smart young man. He has been with the company for over 6 years and looks after our parasol and parasol base stock. Given we sell over 100,000 parasols and bases every year he is a busy man. If you order Parasols Gedas will have been involved. Gedas also helps with cushion production.
Gwyn has been represented Glencrest in the South East of England and South London for over 10 years. What Gwyn doesn’t about Garden Furniture isn’t worth knowing. He will spend a long time helping you to merchandise both Cushions and Parasols, he also helps when containers of Katie Blake arrive.
Jack is our Chairman and Managing Director. Jack started the business back in 1981 from his back bedroom in Shoeburyness Essex. He remembers not having enough money for the petrol to visit a customer in Birmingham and decided to drive all the way there and all the way back at 50 mph. You will not believe how little fuel you use if you do that it saved a fortune. A fortune at that time was a fiver. Now the company employs 30 people and many more in the Far East where Jack seems to spend most of his days. Jack should be retired now but he still enjoys his work and he has excellent staff around him and the Company is going from strength to strength
Jim has been representing Glencrest and Katie Blake for a number of years now and is very well known in Scotland. Jim is a good agent who understands the business and looks after his customers like they were family. A great Character Jim is fun to be with and we are proud to have Jim on board.
June has been with the Company over 30 years and there’s not a lot she doesn’t know about the business. She decided to retire 2 years ago and with her husband Alan went down to Spain. She enjoys Spain and says the weather is mostly beautiful and the cost of living much cheaper than the UK. We missed June who for 25 years handled the accounts single handily including Credit Control. I could see June was bored with nothing to do all day but read books and drink wine, terrible existence. So, I suggested she handle our Credit Control which with modern technology she can easily do from there. She is doing a great job and anyone overdue will hear her dulcet tones on the telephone and by email. Controlling money is very important as any business knows and for Companies like us having to pay the Far East before anything is shipped it makes cash flow very important. Welcome back June.
Justine joins us and will be delivering all over the country. He has been with us for a month now and replaces Ray who has retired after 16 years’ service. Justine is a good driver and nothing is too much trouble. He is happy to have nights out in our new trucks which have all the comforts of home, well at least some.
Glencrest Seatex and Katie Blake are extremely pleased that Lisa Wharton has joined us as our representative for the North East. Lisa is very well known and is delighted to be offering our products to her customers. Working from her home in Newcastle Upon Tyne she will be operating from the Northumberland down to Lincolnshire and across to the county borders of Yorkshire and Lancashire.
Mark is our representative in East Anglia and has been with us for 7 years. Mark knows the customers in his area and gets along very well with them. Mark is one of our top Agents and gets involved in both product development and design. Mark looks after his customers and because he lives in Essex, he is near to the office and warehouse and often pops in to pick urgent bits if his customer has sold out. Mark also controls his area very well not allowing too much competition and making sure every customer gets looked after big or small.
Natasha is about to have her second Baby and has just gone on maternity leave. Natasha is part of the Glencrest, Katie Blake family and we will miss her whilst shes gone. When she is here she looks after the stock using our bespoke software for both incoming and going out goods, it’s a big job and Natasha is good at it. Natasha has been with the company for over 10 years starting as a junior and now of course she’s a Mum and a Manager. Huury back Natasha we need and miss you.
Neil looks after our UK Production of cushions and parasols. We still make 90% of our cushions in the UK so we can control the quality better. Cushions and Parasols is still a major part of our business and Neil has more than 15 people to manage at Wickford. Neil has been with the company over 20 years.
Rachel looks after Quality Control in all our far East factories. She has experience in garden Furniture and is quite a strong and powerful lady, something you need to be when dealing with Far East suppliers.
Rosalind joined the company at the end of last season to Manage the office administration and generally improve customer service. She has got to grips with the problems and the system and fits in well being liked by her work collegues. She will continue to develop our in house sytems and work with the software designers with our bespoke control systems so important for customer service. Very capable Ros works hard and closely with the Directors and Cory.
I’ve been in the industry for 18 years, started out as aquatics buyer at Stapeley Water Gardens before joining the highly respected Workforce Agencies as an area sales agent in 2009, looking after the North West. With a strong customer base managing a varied portfolio of products, Sam is regarded as a reliable and professional Sales Agent, well known through out the region. We are delighted with the initial progress Sam has made and look forward to working closely with Sam.
We are pleased to announce that Steven has been promoted as Managing Director. Steven joined the Company five years ago after leaving Alexander Rose as an area representative and joining Glencrest and Katie Blake managing the East Anglia area as a Salesman. It was soon evident that Steve was a good catch for us as he increased business dramatically in that area. Since then he has gone on and two years ago become Sales Director under Jack Whiteley our Managing Director at that time. Jack is giving up his position as Managing Director and continuing as Chairman and Founder of the Glencrest Group of Companies. 2018 has seen an increase of 40% over last season which is incredible says Jack, I take my hat off to Steve who has done incredibly well and deserves his new Position Heading up the Company.
Sue Cribbs works in our busy office supporting all stations. Sue is a Girl Friday and can take over any task. Her hobby is Marathon running and has achieved a great deal of success raising thousands for charity. Sue has a wealth of experience and is an important member in our team.
Warren is our National Sales Manager and is visiting customers throughout the country. Warren can help any customer with their display in an effort to increase sales. How to compete with the Internet is a key issue and Warren has a lot of advice here. Service is a vitally important for us and our customers and if there are any issue Warren is your man. Warren has many years’ experience in the trade and comes to Glencrest and Katie Blake with a lot of skills. We are very pleased to have Warren on board.